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Go to Printer Properties > Device Settings (or Peripheral Settings). Look for the "Document Top" or "Document Bottom" command and set it to "Open Cash Drawer 1" . Windows "Unknown Device" Error

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Proper driver installation is critical for advanced features like the knife-cut function Go to Printer Properties > Device Settings (or

Before troubleshooting complex software issues, always confirm the printer hardware itself is functional. bundled with adware

Choose the OPOS driver for retail software or the Windows (VMS) driver for standard "printer-style" use.

Avoid third-party driver update websites. These files are often outdated, bundled with adware, or modified maliciously. 1. NCR Voyix Support Portal