Click the or Reset Password link within the prompt. Select the option to generate a Request File (.req) .
What is the of your Kaspersky Endpoint Security 11 setup?
If tools are unavailable, you can manually disable password protection via the Windows Registry in and navigate to: Click the or Reset Password link within the prompt
If you have lost access to your Kaspersky Endpoint Security 11 (KES 11) settings or need to uninstall it, there are several ways to reset the password depending on whether your device is managed by an administrator. Method 1: Using Kaspersky Security Center (Managed Devices) If your computer is connected to the Kaspersky Security Center , you can reset the password remotely through the management console. Access the Console
Go to > Advanced options > Startup Settings > Restart . Upon reboot, press 4 or F4 to enable Safe Mode . Step 2: Modify Kaspersky Registry Keys If tools are unavailable, you can manually disable
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Utilize separate accounts (like KLAdmin and individual local user groups) instead of sharing a single master password. Upon reboot, press 4 or F4 to enable Safe Mode
On the local client machine, attempt an action that requires a password (such as exiting the program).
If the computer is offline and you have forgotten the KLAdmin password, recovery may be impossible. Contact Kaspersky technical support for specialized assistance.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\KES11\settings (path may vary slightly by version). Find the entry EnablePswrdProtect and change its value from Restart the computer to apply the change. Quick Reference Table Requirement Admin Console Access to Kaspersky Security Center Corporate/Managed environments KLAPR Utility Safe Mode access Individual or standalone PCs Registry Edit Administrator rights + Safe Mode Manual bypass if tools fail Are you performing this reset on a single machine entire network I forgot my password. What should I do? - Kaspersky support