Epson officially recommends sending the printer to an authorized service center for pad replacement and a software reset, which can cost nearly as much as a new printer. The Solution: Epson Adjustment Program
Resetting the counter without physically replacing or cleaning the waste pads will eventually cause real ink overflow. Do this only if you have cleaned or replaced the pads.
The software will prompt you to turn off your printer. Switch it off, then back on. Your printer should now show a "Ready" status. Critical Hardware Maintenance epson adjustment programblogpost verified
| Symptom | Likely Cause | |---|---| | "Service Required" error message | Waste ink pad counter is full | | "Ink Pad Full" or similar error | Printer refuses to operate until reset | | Error codes like 0001000C or 0001001F | Counter overflow or service mode error | | Printer freezes randomly during use | Counter threshold reached | | Lights flashing in a specific pattern | Waste ink pad needs attention |
: Perform intensive head cleanings, nozzle checks, and printhead alignments. Epson officially recommends sending the printer to an
Open the program and select your specific model number and the port (usually "Auto Selection").
A: Because the Adjustment Program interacts directly with your printer's system files and counters—actions similar to malware. Most antivirus programs will flag it as a false positive. As long as you downloaded it from a verified source, you can safely disable your antivirus temporarily to run it. The software will prompt you to turn off your printer
However, many DIY users and small businesses argue that they own the hardware and should be allowed to reset a counter—especially since the physical ink pad is often only 10–30% saturated when the error triggers.